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HIRING: Volunteer Coordinator – Pflugerville, TX – Posted: 3/17/2026
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Job description – Volunteer & Development Coordinator
Horse Empowered Learning Programs (H.E.L.P.) is growing and looking for a part-time
Volunteer Coordinator/Executive Assistant to join us and allow us to grow even more! H.E.L.P.
is a non-profit Therapeutic Riding Center located northeast of Austin where we teach
horsemanship and horseback riding skills to people with disabilities. The Volunteer Coordinator
will play an important role at H.E.L.P. primarily recruiting, retaining and engaging volunteers for
the program. Additionally, this person will also assist the Executive Director in day to day
administrative duties.
Typical schedule is Tuesday through Saturday, daytime (~ 9 a.m. to 5 p.m.). Flexibility is
needed to accommodate special events and lesson times, which occur on nights and
weekends. Some parts of the job can be completed working from home.
Desired Experience
o General non-profit experience, experience with volunteer coordination and fundraising
preferable.
o Knowledge of volunteer recruitment, retention, and engagement strategies.
o Knowledge of volunteer/donor record keeping and communication platforms.
o Excellent verbal and written communication skills
o Strong organizational skills and ability to multitask
o Problem-solving and decision-making skills
o Ability to work effectively with minimal supervision
o Strong interpersonal skills
o Ability to treat confidential information with appropriate discretion
o Exceptional attention to detail
o Familiarity with Microsoft Office Suite – Using various software, including word processing,
spreadsheets, and presentation software to prepare reports and/or special projects
o Knowledge of marketing, communications, and social media strategies.
o Event planning and grant writing experience preferred.
o Horse savvy preferred. Knowledge of PATH Int’l standards and requirements.
o Experience with therapeutic riding programs and/or equine related non-profits a plus.
o Contacts in the local equestrian and/or philanthropic scenes a plus.
Expected Duties
o Recruitment of new volunteers, including attending outreach events.
o Ensure proper volunteer orientation and basic training.
o Act as the main point of contact for volunteers, coordinating and managing volunteers for
weekly classes and for special events.
o Communicate with volunteers regarding last minute schedule changes, urgent needs, special
events, training opportunities, etc.
o Promote volunteer engagement through active communication and multiple touch points.
o Play supportive role in all fundraisers and event planning (this may include evening and
weekend activities).
o Maintain accurate records for tracking of volunteer paperwork, training, and hours, and
tracking of additional executive contacts.
o Create and implement volunteer recognition programs.
o Communicate regularly with the Executive Director, using judgement to escalate issues as
necessary.
o Prepare a volunteer update prior to each monthly meeting of the Board of Directors.
o Manage volunteer-related costs. Assist the Executive Director in updating the annual budget.
o Providing administrative assistance, such as writing and editing emails, drafting memos and
preparing communications on the executive’s behalf
o Organizing meetings, including scheduling, sending reminders and organizing third parties
when necessary
o Answering incoming phone calls in a polite and professional manner and accurately taking
messages
o Maintaining comprehensive and accurate corporate records, documents and reports
o Performing minor accounting and bookkeeping duties
Horse Empowered Learning Programs
Therapeutic Riding Center
18102 Becker Farm Rd., Pflugerville, TX 78660 | 512-413-4371 | http://www.HelpCenterofAustin.org
Job Type: Part-time
Salary: $15.00 per hour
Benefits: Flexible schedule
Schedule:
Tuesday – Saturday
On call
Weekend availability
Experience – Microsoft Office: 2 years (Required)
Work Location – One location: 18102 Becker Farm Rd., Pflugerville, TX 78660
Work Remotely: Minimal
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